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MultiReader


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Project Objectives

The MultiReader Project took off in January 2001 and will last until January 2004. Its methodology is an excellent example of a "Design for All" approach: a set of multimodal interfaces will be designed that will meet the needs of all users, not only print disabled users. The project follows an iterative user-centred design lifecycle, with users highly involved in the developments of the project at all stages of the work. It represents what can be achieved with user-pull rather than technology-push; with disabled users first, rather than disabled users as an afterthought.

The actual work is divided into 11 workpackages, each with its own specific tasks and objectives:

  1. Project co-ordination and management
  2. User requirements
  3. User Panels and Special Interest Group
  4. Analysis of navigation in using information
  5. Development of user and task models
  6. Development of a generic document model
  7. Multimedia document production
  8. Specification of presentation, interaction and navigation mechanisms
  9. Implementation of multimedia electronic books
  10. Assessment and evaluation of the MultiReader System
  11. Dissemination and implementation

Workpackage 1: Project co-ordination and management

Start date/end date: month 1/month 36.
Expected results: the effective and efficient progression of the MultiReader Project.

The MultiReader consortium consists of a multi-national, multi-disciplinary team, so an effective 
and proactive project management structure is vital. The project is lead by an overall Project Co-ordinator, who is responsible for the smooth day-to-day running of the entire project. There are two levels of management: the Management Board, which takes the major decisions in the project, and the Workpackage Board which organises the technical work within each workpackage.

Workpackage 2: User requirements

Start date/end date: month 1/month 6.
Expected results: the development of a common understanding of reading and navigational requirements of the different target user groups.

This workpackage undertakes an analysis of current knowledge of reading requirements for different user groups. There is already a considerable body of knowledge in this area. The work contains literature review, consultation with print disability experts and specifying user requirements.

Deliverable(s)

D2.1 Report on user requirements

Workpackage 3: User Panels and Special Interest Group

Start date/end date: month 1/month 36.
Expected results: to obtain timely feed forward and feedback information such that the project will be able to maintain a highly user-centred approach to all its developments.

In this workpackage the research results from workpackage 2 are assessed by the User Panels and a Special Interest Group (of multimedia content providers, software and hardware developers and other interested parties). Both User Panels and Special Interest Group are considered part of the design process. Not only are they involved in several workpackages throughout the project; all stages of the development of the MultiReader system are discussed with them. Thus a rapid iteration of the design of the system, as well as a fuller iteration, takes place within the lifetime of the project.


Workpackage 4: Analysis of navigation in using information

Start date/end date: month 1/month 18.
Expected results: a thorough understanding of the navigational problems in using information and a set of proposals for navigational support mechanisms for print disabled readers.

This workpackage contains the analysis of navigational problems in print and other media. It also contains the analysis of current navigational support offered to print readers. The information is used for the development and evaluation of new navigational support systems, for both mainstream and print disabled readers and multimedia reading systems. As a result it provides the functional specifications of the MultiReader navigational support systems.


Workpackage 5: Development of user and task models

Start date/end date: month 3/month 12.
Expected results: conceptual models that permit the required level of interaction by each group of users with the various information types.

Using information from earlier workpackages, this workpackage generates a matrix that relates content, users, tasks and situations (language and culture). At a conceptual level a representational model is developed. This model identifies what information needs to be captured and how it has to be represented to permit the required degree of interaction. The development of a user interaction model with a number of interfaces runs in parallel.


Workpackage 6: Development of a generic document model

Start date/end date: month 3/month 18.
Expected results: generic models (both for documents and navigation) and the specific document models for the document types that are in the project.

This workpackage investigates how structured documents can be used to address the problems that have been identified in workpackages 2 and 4. The first task addresses the document (text) model. 
In this model the needs of the different users need to be incorporated, as well as the way in which documents will be used. The second task addresses the navigation problems. For the design of both generic models, the Extensible Mark-up Language (XML) and some of the related standards (SMIL, Xlink and Xpointer) are used.


Workpackage 7: Multimedia document production

Start date/end date: month 13/month 30.
Expected results: the documents for the evaluation phase.

To verify the concepts from an earlier part of the project, it is necessary to produce a quantity of documents that are of interest to the participants to be involved in evaluations. This workpackage establishes the methodology for the creation of the documents and their production through the remainder of the project. First an initial production of documents, conform with the generic models developed in workpackages 5 and 6, takes place. Throughout the evaluation phase of the project, the production of documents gets continuous. This is necessary to maintain the interest of the users.


Workpackage 8: Specification of presentation, interaction and navigation mechanisms

Start date/end date: month 6/month 24.
Expected results: the rapid prototypes, their evaluation and the functional specification of the actual systems to be developed in workpackage 9.

The work is divided in two tasks. The first task specifies and develops the rapid prototypes in order to test some of the ideas and early results of the workpackages 4, 5, and 6. The second task specifies the functionalities of the full implementations of the MultiReader system. It takes into account the results obtained from the other workpackages and the evaluation of the rapid 
prototype, earlier in this workpackage.


Workpackage 9: Implementation of multimedia electronic books

Start date/end date: month 19/month 33.
Expected results: the implementation of the MultiReader system.

The generic document model, as developed in workpackage 6, is implemented using an XML parser. It generates a document structure which can be navigated as specified in workpackage 8. Depending on the required navigation mechanism, appropriate browsing techniques are implemented, using keyboard, voice and/or pointing devices as input. The effect of learning the 
user interface has to be taken into account by introduction of reading facilities: the MultiReader Document Reading System. The stereotypes 'beginner', 'advanced' and 'expert' are considered at first. 


Workpackage 10: Assessment and evaluation of the MultiReader System

Start date/end date: month 27/month 36.
Expected results: an understanding of the effectiveness, usability and accessibility of the MultiReader systems and recommendations for further developments which might be needed.

This workpackage plans, undertakes and analyses the results of the assessment and evaluation of the MultiReader system with end users. Therefore, a range of different methodologies are envisaged: observational studies of people reading with the system, small experimental studies in which readers are asked to undertake the key tasks and a diary study of the longitudinal use of the system. Appropriate training materials and procedures to introduce readers to the MultiReader will be developed and piloted on small numbers of typical readers. For evaluation purposes, representative samples of readers from the different target groups will be recruited in the different countries participating. During the evaluation period, they will be asked to undertake a variety of evaluation tasks.


Workpackage 11: Dissemination and implementation

Start date/end date: month 6/month 24.
Expected results: to develop a Dissemination/Use Plan and Technology Implementation Plan 
for the exploitation of the results of the MultiReader project.

There are several tasks in this workpackage. One is to monitor developments in multimedia, the World Wide Web and Ebook technologies. An other one is one to influence the development of standard for multimedia books by joining the OpenEBook Forum and participating in the DAISY Consortium. Also important is the dissemination of relevant information about the project to industry, academia and to the target user groups (particularly the disabled user groups). Last but not least, a consultancy service is formed, to advise multimedia developers and content providers on enhancing the usability and accessibility of their products. A series of Technology Implementation Plans are used to constantly assess and concretise the best options for the exploitations of the results of the project.

Deliverables

D11.1 Dissemination and use plan
D11.2 Project website and presentation

 

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